APPLICABILITY AND THIRD-PARTY LINKS
INFORMATION WE COLLECT AND HOW WE USE IT
Our goal is to provide you with a safe, smooth, efficient experience and we take certain steps to protect your information. Collection of information is usually grouped into three categories: Personal Information, which is information that is personally identifiable, directly or indirectly, to a specific visitor, user or member (further defined below), Non Personal Information, which is information that does not include Personal Information and is therefore not traceable back to you and cannot be used to identify a specific visitor, user or member (further defined below), and Aggregate Information, which is general demographic information collected from large numbers of visitors to the Sites and users of Services that does not identify any individual person and is aggregated into statistical data and information. We may use or disclose Non-Personal and Aggregate Information about you with third parties for any purpose, including but not limited to describing our user base to current or potential partners, investors, hotels and advertisers, to understand and more fully describe market needs and user preferences and to make recommendations to visitors, users and members of the Sites. Depending on the circumstances, we may or may not charge third parties for this information or limit the third parties’ use of such information. We may use your Personal Information for any or all of the following reasons:
To provide customer support, products and services you request;
To record your preferences, make reservations and discuss your reservations;
To resolve fee and billing disputes;
To audit compliance with our policies and contractual obligations;
To prevent potentially illegal or prohibited activity;
To market to you regarding our products, services, and promotional offers and the products, services and promotional offers of others;
To customize and improve our Sites and Services, advertising and marketing;
As otherwise permitted by law; and
For any other purpose to which you consent.
We process Personal Information per applicable law and with transparency and fairness. We rely on the following legal bases for our processing activities:
Your consent, where required.
As otherwise required by applicable law.
Your responses to the offerings and advertisements presented on the Sites;
Information about the Sites, Services or features that you use, and how frequently you use them;
Commercial, transaction-related information (such as credit card or other preferred means of payment, billing or shipping information, or a history of products purchased through the Sites);
Your responses to or entries for hotel and travel related surveys, sweepstakes, and contests and requests for services, products, newsletters or information;
Customer service information about you as a user of the Sites, including any suggestions you submit to us for review;
Dispute resolution, correspondence through our Sites, and correspondence sent to us;
Your activity on the Sites, and information you may send to us in the form of a photo, testimonials and writings;
Other supplemental information from third parties;
Information we ask you to provide to authenticate yourself;
Device information such your browser type and IP address to help diagnose problems with our server, to administer the Sites, to help identify and analyze user trends, to customize content and advertisements offered to you, and to gather broad demographic information for aggregate use; and,
Information from other companies, such as demographic and navigation data
TRAVEL COMPANION INFORMATION
When you make a reservation for someone else through the Sites, we will request Personal Information and travel preferences about your travel companion. Please be sure that you have received consent from your travel companion prior to providing us with their Personal Information and travel preferences.
COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES
Essential. Some cookies are essential in order to enable you to move around our Sites and use their features, such as accessing secure areas of our Sites. Without these cookies, we cannot enable appropriate content based on the type of device you are using.
Browsing and Functionality. These cookies remember choices you make on our Sites. For example, when you return to our Sites, these cookies help remember your preferences.
Analytics. These cookies collect information about how you use our Sites, for instance, which pages you go to most often and if you get any error messages.
Targeted Advertising. These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of an advertising campaign.
The Sites and our e-mail messages may contain a small graphic image called a web beacon that monitors and collects certain limited information about the viewer of the web page or e-mail message. Web beacons typically are very small (generally 1-by-1 pixel) and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail message, including an advertisement or HTML content, can act as a web beacon. We may use web beacons or similar technologies for a number of purposes, including without limitation, to count visitors to our web pages or to monitor how our users navigate the Sites, and we may include web beacons or similar technologies in e-mails in order to count how many e-mails (or particular articles, links, etc.) that we send are actually opened. Additionally, our advertising providers may use web beacons or similar technologies to personalize and measure the effectiveness of their advertisements using data gathered over time from users of the Sites.
NOTICE OF PUBLIC POSTING AREAS
Please note that whenever you publicly disclose information about yourself online (e.g., through social networking platforms, survey questions, message boards, or similar web pages), such information may be collected, exported and used by us in any manner we elect and may also be used by people that you do not know. Posting Personal Information in public places may result in unsolicited communications, including unwanted email messages or other forms of contact. Always be smart about the information you provide online. We bear no responsibility for any action or policies of any third parties who collect any information you may disclose on the Sites.
INFORMATION WE RECEIVE FROM THIRD PARTIES
In addition to information that you provide or we collect through the Sites and Services, we may verify or collect certain information about you from third parties. We may combine this third party information with information we have already collected from you via the Sites and Services and use this information for a variety of reasons including customizing content made available to you, provide promotions and marketing offers tailored to your preferences and to improve the content of the Sites and to help identify and analyze user trends, and to gather broad demographic information for aggregate use. Information received from third parties may include the following:
Your activity on certain third-party sites or services for which you have consented to connect or share through your account, if accounts are available, on the Sites;
Information from other companies, such as demographic and traffic data; and
Other information from your interaction with our Sites, services, content and advertising, collected by third party advertisers or providers including computer and/or mobile device connection and location information, browser type, statistics on page views, traffic to and from the Sites, ad data, IP address and standard web log information.
COLLECTION OF INFORMATION FROM CHILDREN
Our Sites and Services are not intended for children under the age of 18. We do not knowingly collect Personal Information from children under the age of 18. In the event that we learn that a child under the age of 18 has provided Personal Information to us, we will delete such information as soon as possible.
SHARING YOUR INFORMATION WITH THIRD PARTIES
Online Hotel and Travel-Related Services
The Sites offer online hotel and other travel related services, for example, allowing you to make arrangements through our Sites. These services will ask you to provide certain Personal Information, including credit card or other payment data. By making arrangements through the Sites, you are authorizing us to disclose to suppliers the information required to complete the reservation and deliver the Services. The financial information that you provide will be used by Curacity or its partners to bill you for products and services that you request and for any other uses to which you have consented. By giving the Sites your payment data and related Personal Information, you are authorizing us to give that information to the merchant and credit card company and/or you are authorizing Curacity’s partner directly to confirm and fulfill your order. In addition, Curacity and/or our partners will use contact information from the order form to fulfill your orders and for customer service purposes. Curacity will not otherwise use or distribute your financial information without your prior approval.
Other Third Parties
Curacity may share or transfer the information it collects with third parties including vendors, service providers, advertisers, contractors and Curacity agents acting on behalf of Curacity and who help to operate the Sites. Examples of such service providers include third parties that provide processing, storage, technical or fulfilment services, data analysis, customer service and emails, and audio and video streaming. Curacity may provide these companies with access to user information, including Personal Information, to carry out the services they are performing for you and Curacity. While Curacity may use third party analytics providers to evaluate and provide Curacity with information about the Sites and Services, Site audience and content, Curacity does not share Personal Information with these analytics service providers, but the providers may set and access their own cookies, web beacons and embedded scripts on your device and they may otherwise collect or have access to information about you.
Third Party Content
Third Party Applications and Websites
Curacity may not own or operate all applications, Services or websites (e.g., Hotel and other travel related websites) accessible through the Sites, or otherwise made available to you by Curacity. Similarly, data may be collected through applications owned or operated by different parties on a particular device or through a particular application for the purpose of delivering ads or providing advertising related services or statistical reporting. As a result, when you use these third-party applications or websites, we may share your information along with the location of your computer or mobile device to enable your use of such services and for age verification and security purposes, and to allow visitors to contribute to marketing research via third party measurement software included within the application among other purposes. Curacity may offer you the option to connect your activity on the Sites with certain third-party services such as Facebook, or Twitter (“Third Party Services”). When you consent to publish your information or activity on the Sites to any Third Party Services, such information will be viewable by the communities on such Third Party Services and may be used by such Third Party Services in accordance with their posted privacy practices, or if another member in your friend list uses a third party application or website, it may receive your non-private member information so that you may be separately linked with your friend. If third party applications or websites seeks any further information, your consent should be requested. We cannot guarantee that such applications or websites will follow our privacy practices, so we encourage you to always review their information sharing policies and to report any application or website that may be in violation of our privacy practices.
Curacity Employees, Vendors and Contractors
Our employees, agents and contractors shall have a “need-to-know” business reason to obtain access to your Personal Information. We may share your Personal Information with those who help us manage or provide content or other services for the Sites (e.g., forum administration, order fulfillment, statistical analyses, data processing), or with outside contractors, agents or sponsors who help us with the administration, judging and prize fulfillment aspects of contests, promotions and sweepstakes. Such outside contractors, agents or sponsors may temporarily store some information on their servers, but they may only use your Personal Information to provide the Sites with a specific service and not for any other purpose without your consent. We may also provide your Personal Information to a third party where you have chosen to receive certain information and have been notified that the fulfillment of such a request requires sharing your Personal Information. We also may share your Personal Information with any affiliated companies and partners if we have a business reason to do so.
We may access or disclose your Personal Information without your consent in order to: (i) protect or defend our legal rights or property, including those of our affiliated companies or their employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of other users of the Sites or members of the public, including responding to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property, or safety; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process.
YOUR PRIVACY RIGHTS
Access to Personal Information
You have the opportunity to correct, update or remove Personal Information you have provided to us at any time. To the extent that registration is available on the Sites, upon entering the Sites, you may sign in using your previously issued login name and password. After signing in, click on “My Page” and you will have the option of either modifying or deleting your profile settings through the “Edit Profile” or “My Account” links. “My Account” may contain your email address, name, and password settings and related travel information. It may also contain other information so that you don’t need to re-enter it each time you make a reservation. Further it may contain details about your participation in our loyalty or awards programs and travel preferences. We may also keep all other information you have elected to provide to us. We will also retain in your My Account, the Personnel Information of individuals for whom you have made reservations on your behalf. If you have forgotten your login name or password, click the “Forgot your password?” link, and following verification, your login name and/or password will be sent to your email address.
If there is no sign in option, you may request the correction, update, or removal of your Personal Information by contacting us at the contact information provided below.
You may opt-out of receiving e-mail communications from us at any time by either following the instructions to unsubscribe within an email you receive from the Sites or, to the extent registration is available on the Sites, by logging in to your account and selecting “Email Alerts” under the “My Account” link. As explained above, if you choose not to provide us with information sought on registration or sign up forms, it is possible that you will not be able to access or use certain features of certain Sites.
If you are located in the EU, you have the following additional rights:
You have a right to obtain confirmation as to whether or not your Personal Information exists and to be informed of its content and source, verify its accuracy and request its completion, update or amendment.
You have a right to require your information to be provided to you or another company in a commonly used electronic form.
You have a right to object to the processing, in all cases, of your Personal Information for legitimate reasons.
In certain situations, you have a right to have your Personal Information ‘erased’ or to restrict the processing of your Personal Information.
You have a right to lodge a complaint with the EU supervisory authority where your Personal Information has been processed in a way that does not comply with the laws and regulations.
If you are located in the US, you have the following additional rights:
You have the right to request information about the categories and specific pieces of Personal Information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
You have the right to request information about our sale or disclosure for business purposes of your Personal Information to third parties.
You have the right to opt out of the sale of your Personal Information to third parties. You can exercise this right through the “Do Not Sell My Personal Information” link in the footer of our Sites, when such link becomes available on January 1, 2020.
You have the right to request the deletion of your Personal Information.
You have the right to not be discriminated against for exercising any of these rights.
If you would like to exercise one or more of the rights above, please contact us using the contact information provided below.
INTERNATIONAL DATA TRANSFERS
SECURITY OF YOUR PERSONAL INFORMATION
If Abuse Occurs
Although we make every effort to ensure that our e-mail list is safe, the Internet is such that we cannot guarantee that our list is invulnerable to attacks. If you believe there has been a breach of our security, please contact us at once at firstname.lastname@example.org.
STORAGE AND RETENTION OF PERSONAL INFORMATION
We retain Personal Information for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, resolve disputes, conduct audits and comply with applicable laws. This period may extend beyond the end of your relationship with us.
YOUR CALIFORNIA PRIVACY RIGHTS AND HOW WE RESPOND TO DO NOT TRACK SIGNALS
California Civil Code Section 1798.83 permits users of the Services who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at the contact information provided below. Please be sure to put “Shine the Light Request” in the subject line.
At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include Do Not Track signals.
Attn: Privacy Team
110 E. 25th St, NY, New York 10010